how can i get account of support.rti.com

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Last seen: 3 hours 29 min ago
Joined: 02/04/2021
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how can i get account of support.rti.com

  Hello, I have a account in the community.rti.com, but it didn`t work in the support.rti.com, when i use the account to log in the support.rti.com, the tips is  "Your login attempt has failed. Make sure the username and password are correct." , and i also can`t receive the email for "Password Reset", pelase tell me why?

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Last seen: 6 days 19 hours ago
Joined: 12/05/2019
Posts: 3

Hello, 

These are two different things, and the accounts are not linked.

The RTI Community (https://communiryt.rti.com/) is what you are currently browsing.
It contains freely available community resources such as Forums and the Knowledge Base.

The RTI Support Portal (https://support.rti.com/) is a paid service for customer Support.
It allows customers to download RTI products and documentation, as well as to open Support cases.

If you are interested in the RTI Support Portal, please take a look at the Contact RTI page, where you can contact Sales.

Regards,
Alejandro

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Last seen: 3 hours 29 min ago
Joined: 02/04/2021
Posts: 4

OK, thanks.