rtiadminconsole crashes on startup

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ilya_1725's picture
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rtiadminconsole crashes on startup

I've tried both 6.0.1 and 6.1.0. The console crashes with this message:

# A fatal error has been detected by the Java Runtime Environment: 
# 
#  SIGSEGV (0xb) at pc=0x00007f7774d22af1, pid=1102033, tid=0x00007f78078ed700 
# 
# JRE version: Java(TM) SE Runtime Environment (8.0_221-b11) (build 1.8.0_221-b11) 
# Java VM: Java HotSpot(TM) 64-Bit Server VM (25.221-b11 mixed mode linux-amd64 compressed oops) 
# Problematic frame: 
# C  [libnddscore.so+0x4f0af1]  RTIXMLObject_initialize+0x45a 
# 
# Failed to write core dump. Core dumps have been disabled. To enable core dumping, try "ulimit -c unlimited" before starting Java again 
# 
# An error report file with more information is saved as: 
# /home/ubuntu/hs_err_pid1102033.log 
# 
# If you would like to submit a bug report, please visit: 
#   http://bugreport.java.com/bugreport/crash.jsp 
# The crash happened outside the Java Virtual Machine in native code. 
# See problematic frame for where to report the bug.
 

Clash report file is attached.

Hope it helps.

 

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ken
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Hi Ilya,

   I suspect that you are providing Admin Console with a custom XML QoS file and that it is somehow causing the crash. Can you delete your Admin Console workspace and try again? Deleting your workspace will remove any settings that you've changed but will also give us a known starting place from which to debug (in case it doesn't fix it outright). 

   The Admin Console workspace is in: $HOME/rti_workspace/{Connext version}/user_config/admin_console

   If this proves to be the issue, it would be very helpful to get the XML which caused the crash so we can fix the root cause.

Thanks,
Ken

ilya_1725's picture
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Hi Ken:

Your suggestion fixed the problem, thank you.

Can I send the QoS file to you privately? I don't want to post it on a public forum, sorry.

ken
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Hi Ilya,

   Yes, of course. You can send it to ken at rti dot com.

Thanks,
Ken