Solutions

How can I know what third-party software is used by RTI products?

If you want to learn what third-party software is used by RTI products, we recommend you visit the Third-Party Software section of our Documentation page in the RTI Community portal. The documents in this section contain the most current list of third-party software elements. For each of them, we ...
belen
Sun, 10/09/2022 - 22:16
1270 reads — 0 comments

Eliminating OS-induced jitter on Linux-like platforms

Jitter when making API calls can result in inconsistent execution time for making those calls. For example, the median call to return_loan() may take ~4,500 nanoseconds, but there could be execution outliers that take 5-10x this median time. What could cause this kind of behavior? The cause of such ...
grayson
Tue, 05/24/2022 - 16:27
2497 reads — 0 comments

What debugging tools does RTI recommend?

While this not an exhaustive list, RTI Support recommends having the following tools and configuration available in systems you expect to debug: RTI tools RTI Administration Console RTI Monitor rtiddsspy Rtiddsping Core dumps enabled, e.g. in Linux, ulimit -c unlimited You may also need to set the ...
grayson
Thu, 05/19/2022 - 15:21
1953 reads — 0 comments

What information should I include when opening a support case?

RTI Support always attempts to reproduce issues reported in a support case. The faster RTI can reproduce the issue you’re reporting, the faster we will be able to help resolve it. To expedite RTI’s ability to reproduce the issue you’re reporting, please consider including the following information ...
grayson
Wed, 05/18/2022 - 11:24
821 reads — 0 comments

How to uniquely identify a coherent set

Note : This article discusses the coherent_set_info field, which is only available in Connext Professional 6.1.0 and higher. The information about the coherent set that a sample belongs to is stored in the optional field coherent_set_info , which is part of the SampleInfo structure. This optional ...
plombardero
Tue, 05/10/2022 - 09:35
1560 reads — 0 comments

Understanding the "XML object with name '<xml_obj_name>' already exists" Error

Occasionally users will run into the following error message, or something similar, when starting their Connext application and will have a hard time identifying the cause. Error: Failed to create Connector: RTIXMLObject_addChild: XML object with name '<xml_obj_name>' already exists ...
hainsworth
Thu, 01/13/2022 - 15:47
2445 reads — 0 comments

How to fix "error CS0234: The type or namespace name 'CommandHandler' does not exist" in Connext DDS C# examples

Note: The following information applies to RTI Connext DDS 6.1.0 - 6.1.0.3. Many code examples for the Connext DDS C# API , including those generated by rtiddsgen, use the .NET package System.CommandLine to parse the options passed to the application. A recently released version of System. ...
alexc
Thu, 12/23/2021 - 09:08
13961 reads — 0 comments

Pages